Privacy Policy

At Rakaab, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Rakaab app available on the Google Play Store for online bus ticket booking.

1. Information We Collect

● Personal Information: When you use the Rakaab app to book bus tickets, we may collect personal information such as your name, contact details (phone number), and payment information.

● Booking Information: We collect information related to your bus bookings, including travel dates, departure and arrival locations, seat preferences, and any additional services requested.

● Device Information: We may automatically collect certain information about your device, including your IP address, device ID, browser type, operating system, and other technical details.

2. How We Use Your Information

● Provide Services: We use your personal information to process your bus ticket bookings, communicate with you about your bookings, and provide customer support through the Rakaab app.

●Improve Services: We may use your information to analyze user trends, improve app functionality, and enhance the user experience.

● Marketing Purposes: With your consent, we may use your contact information to send you promotional offers, newsletters, and other marketing communications related to Rakaab services.

3. Information Sharing

● Service Providers: We may share your information with third-party service providers who assist us in operating the Rakaab app, processing payments, or providing other services.

● Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

● We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Links

● The Rakaab app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

6. Children's Privacy

● The Rakaab app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

7. Your Choices

● You have the right to access, update, or delete your personal information stored within the Rakaab app. You may also opt-out of receiving marketing communications from us.

8. Updates to this Privacy Policy

● We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the Rakaab app.

9. Contact Us

● If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email].

By using the Rakaab app for online bus ticket booking, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.